GES clears arrears for 347 teachers recruited in 2024 but cannot verify 119 staff ID cases
GES has forwarded 347 salary arrears cases to the CAGD for payment, but 119 staff ID cases failed verification.
The Ghana Education Service (GES) has resolved salary arrears for 347 newly recruited teachers from 2024, following complaints received via a specialized Help Desk at its headquarters. Established on September 8, 2026, the Help Desk aimed to address issues of unpaid salaries, outstanding arrears, and delays in staff ID issuance.
By October 8, GES had reviewed 471 complaints, with 347 concerning salary arrears and 124 related to missing staff IDs. All 347 arrears cases have been successfully processed and handed over to the Controller and Accountant-General’s Department (CAGD) for validation and payment. Out of the 124 ID-related complaints, only five were confirmed and will see their staff IDs delivered in the coming weeks.
However, 119 cases could not be verified due to lacking records in the GES database and unverified appointment letters. Regional Directors have been asked to investigate how these individuals entered classrooms without proper employment documentation. GES has assured teachers that those with successfully processed cases will receive the necessary payments, including overdue arrears. The Service is committed to resolving these outstanding issues.
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