Equity develops AI tool to predict employees likely to resign

Equity Group Holdings PLC is creating an AI-driven predictive analytics system designed to forecast employee attrition and identify at-risk personnel, with the goal of enhancing staff retention and enhancing workforce planning. In its 2025 Sustainability Report, the financial services organization stated that the system would provide early warning of potential staff departures, enabling management to launch targeted interventions to retain experienced talent and mitigate the loss of critical skills.

The lender also disclosed plans to combat fraud, stating that the dual initiatives aim to improve its employee retention rate, which fell to 10.6 per cent in 2025 from 11.1 per cent in 2024. Despite the decline, Equity continued to hire, raising its total employee count to 13,370 in 2025 from 13,083 the prior year. The company currently employs 10,236 permanent staff and 3,134 temporary staff.

In addition to the predictive analytics system, Equity is rolling out a comprehensive group-wide human resource information system to consolidate workforce data and performance metrics. The lender is also refining its employee development strategy by establishing alternate career pathways for technical experts to progress professionally without necessarily moving into management roles.

During 2025, the company logged 989,152 total employee training hours, a notable increase from 592,613 hours in 2024, with each employee accruing an average of 74 training hours. Equity is committed to employee education, mandating a minimum of 40 hours of mandatory training annually for all staff. The development of predictive workforce analytics is part of Equity's broader strategy to invest in emerging technologies, including AI.

The lender has introduced AI training programs through platforms such as IAmTheCode, Huawei, and its internal Learning Management System, and has made certain generative AI courses compulsory for all employees. Furthermore, Equity partnered with WorldQuant University to offer a free master’s degree in artificial intelligence and financial engineering to its workforce.

While the report does not confirm the use of AI in the predictive employee attrition system, the initiative underscores Equity's growing emphasis on workforce analytics and employee development to retain talent and adapt to evolving workplace needs.