A remote employee refused 160 webcam photos a day. Her employer fired her
Across the workforce, employer surveillance is growing increasingly common, even though it is widely disliked by employees. According to the American Psychological Association , employee monitoring increases workers’ stress and decreases their reported mental health. A Canadian study found that surveillance in the workplace makes employees feel more pressured, less satisfied with their job, and…
Employer surveillance is becoming increasingly prevalent in workplaces, despite being disliked by employees. A recent case from New Jersey highlights the potential psychological impact of such monitoring. Glennis Von Sander-Timinski, a remote employee of Sutherland Healthcare Solutions, was fired after refusing to comply with a new AI monitoring system that would take 160 facial photos of her daily.
Despite her objections and concerns about the stress this might cause, especially considering her underlying lupus condition, Sutherland Healthcare refused to compromise. The lawsuit argued that the employer should have engaged in an interactive process to find a reasonable accommodation for Von Sander-Timinski. As some states begin to regulate employer surveillance, the case serves as a reminder of the potential psychological consequences of such intrusive monitoring practices.
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