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Safaricom responds after customer reports unauthorised GlobalPay card deduction from M-PESA

Safaricom has advised a customer who reported an unauthorised deduction from her M-PESA account through the M-PESA GlobalPay Virtual Visa Card, outlining the steps she should follow to formally dispute the transaction. The telecommunications company issued the guidance after an X user identified as @Maritsa_M raised concerns on Thursday, November 12, 2026, over an unexpected […]

We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.

Read the original at peopledaily.digital →

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