Safaricom responds after customer reports unauthorised GlobalPay card deduction from M-PESA
Safaricom has advised a customer who reported an unauthorised deduction from her M-PESA account through the M-PESA GlobalPay Virtual Visa Card, outlining the steps she should follow to formally dispute the transaction. The telecommunications company issued the guidance after an X user identified as @Maritsa_M raised concerns on Thursday, November 12, 2026, over an unexpected […]
We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.