Travel law: Booked replacement holiday? Compensation may still be due
The booked holiday falls through at short notice, the organizer's alternatives are not an option. A family traveled by other means and still demanded thousands of euros in compensation - with success.
A family's club vacation to a desired hotel was cancelled one month before departure, despite being booked a year in advance. The tour operator offered alternative accommodations, but they were not equivalent. The family turned down the alternatives, cancelled their trip, and booked a new one, then sought 85% of the original €12,800 cost as compensation for their wasted vacation time.
The Frankfurt am Main Regional Court awarded 50% of the cost, which was upheld by the Higher Regional Court, ruling that the family's ability to use their vacation time did not affect their claim to compensation.
Written by urgent.news from Handelsblatt's report — not a translation of it. Machine-written — may contain errors; check the original before relying on it.
