NHIA welcomes GHS, CHAG directives against unauthorised NHIS charges
The National Health Insurance Authority (NHIA) has welcomed directives issued by the Ghana Health Service (GHS) and the Christian Health Association of Ghana (CHAG) ordering their respective healthcare facilities to comply strictly with National Health Insurance Scheme (NHIS) requirements and stop imposing unauthorised charges on members.
The National Health Insurance Authority (NHIA) has welcomed directives from the Ghana Health Service (GHS) and the Christian Health Association of Ghana (CHAG) that require healthcare facilities to comply with National Health Insurance Scheme (NHIS) requirements and cease imposing unauthorized charges on members. These directives, issued on November 9 and November 11, 2026, respectively, mandate healthcare providers to honor their NHIS obligations and ensure patients are not burdened with additional payments for covered services.
NHIA described the directives as a strong demonstration of institutional collaboration, aimed at protecting members' rights and restoring public confidence in the Scheme. CHAG's directive specifically urges member institutions to adopt NHIA-approved tariffs, update billing systems, and enhance internal compliance monitoring. The GHS directive echoes this, reinforcing the duty of healthcare facilities to fulfill their NHIS obligations.
These renewed enforcement measures come amidst significant government efforts to improve the financial sustainability of the NHIS, including uncapping the National Health Insurance Fund, regular monthly reimbursement of vetted claims, and a significant increase in NHIS service tariffs since August 2026. The NHIA pledged to intensify monitoring, investigations, and enforcement activities to ensure facility-level compliance.
Unauthorised fees and additional out-of-pocket charges place an unfair financial burden on vulnerable citizens and undermine public trust in the Scheme. NHIA thanked GHS Director-General Dr Samuel Kaba Akoriyea, CHAG Executive Director Dr Peter Yeboah, and other healthcare provider networks for prioritizing patient welfare. The Authority reiterated its commitment to working with stakeholders to eliminate unauthorised fees and safeguard the NHIS' integrity as Ghana advances towards Universal Health Coverage (UHC).
Members are reminded they are entitled to receive all NHIS-covered services without being compelled to make unauthorized additional payments. Complaints about such incidents should be lodged with NHIA through the Call Centre on 6447, 054 444 6447, or 0302 74 6447.
Written by urgent.news from MyJoyOnline Ghana's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
