NFR Scouts and Guides help passengers board and alight safely at Kamakhya during the festive rush

The Northeast Frontier Railway (NFR) has bolstered passenger assistance at Kamakhya Railway Station ahead of Diwali and Chhath Puja celebrations. Volunteers from Bharat Scouts and Guides, in collaboration with Railway Protection Force (RPF) staff and commercial personnel, have been stationed on the platforms to ensure safe boarding and disembarking of passengers.

These young volunteers have played a crucial role in organizing queues near coach doors, allowing passengers ample space to step off prior to the arrival of others. They have also been instrumental in distributing free drinking water to pilgrims and long-distance travelers, ensuring their comfort during the festive rush.

The campaign to recruit and train these volunteers was spearheaded by the State Chief Commissioner of NFR Bharat Scouts and Guides, with support from the Principal Chief Security Commissioner of NFR. NFR is operating special trains from various stations across its zone and has increased the number of coaches on regular services to accommodate the influx of passengers traveling to their respective hometowns and pilgrimage sites for Diwali and Chhath Puja.

Passenger safety and the effective management of crowds have remained top priorities, particularly at stations where these special trains either originate or terminate.

In anticipation of the high volume of travelers, NFR has set up weatherproof holding areas at major stations, where passengers can wait until their respective platforms are ready for boarding. The railway also boasts additional ticket counters and automated ticket vending machines, simplifying the ticket-purchasing process for travelers.

Public address announcements keep passengers abreast of train timings, platform numbers, and other essential information. Moreover, NFR maintains a vigilant eye on cleanliness, lighting, and sanitation facilities across its major stations to ensure a comfortable journey for all passengers.

To mark Chhath Puja, NFR plans to greet passengers arriving at railway stations with Chhath Geet, the traditional devotional songs associated with the festival.