Missing NSSF contributions: What Kenyan employees should do if their pension money disappears
A deduction appearing on your payslip does not necessarily mean the money has reached your retirement account. This is a warning Kenyan employees should take seriously, as the National Social Security Fund (NSSF) urges workers to verify their monthly pension contributions. NSSF has directed salaried workers to compare their payslips with their NSSF contribution statements […]
Kenyan employees who have noticed their employers deducting NSSF contributions from their salaries but are unable to find the money in their pension records are advised to take action. The National Social Security Fund (NSSF) has warned workers to verify their monthly pension contributions by comparing their payslips with their NSSF contribution statements.
This is crucial as it helps establish whether employers are remitting all the money deducted from their salaries. Employees should not assume that deductions on their payslips have automatically been credited to their accounts and should independently verify their records. They can do this by accessing the official NSSF Member Self-Service Portal or through the USSD code *303#.
If they identify missing payments, they should contact their employers and request confirmation of the remittance. The NSSF has also advised workers to retain copies of their payslips, NSSF statements, and any communication with their employers as supporting evidence.
Brief written by urgent.news from People Daily Kenya's own syndicated text. Machine-written — may contain errors; check the original before relying on it.
