DCI Extends Digital Police Clearance Services to Turkana and West Pokot

The Directorate of Criminal Investigations (DCI) has recently extended its digital Police Clearance Certificate (PCC) processing services to Turkana and West Pokot counties, bringing vital government services closer to residents. The Multi-Biometric Identification System (MBIS) has been installed at Lodwar and Kapenguria Huduma Centres, enabling residents to obtain police clearance services more efficiently.

The biometric technology has drastically cut down the processing time, reducing the need for at least 14 working days to just a few minutes. To successfully implement this change, staff at the Huduma Centres underwent hands-on training to ensure they could proficiently handle the system and process PCC applications. This move is a part of the government's broader digital transformation strategy, aimed at modernising public services, boosting efficiency, and enhancing accessibility of essential services for citizens.

Now, residents of Turkana and West Pokot can easily access the digital Police Clearance Certificate processing services by visiting the Lodwar and Kapenguria Huduma Centres, respectively.