Urgent.News

What's breaking now, across thousands of outlets.

Business

Cava’s hospitality contest to inform its CX strategy

About two-thirds of locations saw a bump in guest experience metrics during the contest, and the practices are now scaling across the system, CEO Brett Schulman said.

We haven't written up this one. Restaurant Dive has the full story — the link below goes straight to it.

Read the original at restaurantdive.com →

More in Business

I paid my friend's 12-year-old to play with my little ones while I did housework. For months, it was a lifeline.

Paying my friend's tween son to play with my little kids for a few hours was cheaper than a babysitter, and the arrangement was a win-win for us all.

  • Author hired a 12-year-old friend's son to play with her children weekly.
  • The 12-year-old received $15 per week for the childcare arrangement.
  • The arrangement lasted about ten months, providing a lifeline for solo parenting.

More from Thursday 12 November →