Bafin: Deutsche Bank muss nach IT-Problemen bei der Postbank eine Millionenstrafe zahlen
Die Bank soll Beschwerden nach der Integration der Postbank zu langsam bearbeitet haben. Mittlerweile sind die Probleme mit der IT behoben. Doch die Bafin verhängt eine Strafe.
Deutsche Bank faces a €8 million fine from German financial regulator Bafin due to oversights during the integration of Postbank's IT systems. The oversight came after Bafin's announcement on Thursday that the bank had failed to comply with the Securities Trading Act. Specifically, Deutsche Bank was found to have failed to take "appropriate organizational measures to process customer complaints promptly" arising from the migration of customer data in 2023.
This delay in addressing customer complaints led to a €5.5 million fine. Additionally, Deutsche Bank was penalized an extra €2.5 million for not processing deposits transfers immediately. A Deutsche Bank spokesperson stated that the bank has thoroughly reviewed and rectified the post-migration issues and has continuously improved its processes since then. The bank accepts the Bafin's decision.
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