T-Mobile illegally imposed 50 GB cap on low-income home Internet plan, NY says
Law requires 25Mbps home Internet. T-Mobile lowers speed to 600Kbps after 50GB cap.
New York officials have accused T-Mobile of breaking state law by limiting data to 50 GB per month and slowing speeds to under one megabit per second on low-income home Internet plans. The company has agreed to a settlement, which mandates it to remove these restrictions, extend the low-income plans to additional areas of the state, and make it simpler for customers to access information regarding the plans.
T-Mobile has been given 120 days to complete these changes. The dispute centers around T-Mobile's wireless home Internet service, separate from the firm's mobile services. New York's Governor Kathy Hochul and Attorney General Letitia James disclosed the settlement on Monday, stating that a state investigation had revealed T-Mobile's violation of the New York Affordable Broadband Act (ABA).
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