Safaricom responds after customer threatens to switch to Airtel over internet failures
Safaricom PLC has responded to a customer who complained about repeated internet failures on two 5G routers he had purchased from the telecommunications company, advising him to return the devices to one of its shops for inspection and possible replacement. The response followed a complaint by an X user, Nelson Mugai, who tagged Safaricom Care […]
We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.
