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Safaricom explains what customers should do after failed data bundle purchases

Safaricom PLC has advised a customer to restart his handset and try again after receiving an “invalid choice” message while buying data bundles. In an engagement on X on Wednesday, November 11, 2026, the company replied to Humphrey, who said he could only purchase the first offer displayed. “Why can’t I purchase all these offers […]

We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.

Read the original at peopledaily.digital →

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