Presentation: Uncorking Queueing Bottlenecks with OpenTelemetry
Oli Lane and Julian Wreford share how Gearset replaced guesswork in distributed asynchronous queues with OpenTelemetry tracing. They explain why traditional metrics fall short, how to implement user-centric SLOs based on latency distributions, and share practical debugging tips to help senior developers, software architects, and engineering leaders improve system reliability and team culture. By…
InfoQ's Oli Lane and Julian Wreford present a case study on how Gearset addressed queueing bottlenecks using OpenTelemetry tracing. They explain the shortcomings of traditional metrics and how to implement user-centric SLOs based on latency distributions. The speakers share practical debugging tips to aid senior developers, software architects, and engineering leaders in improving system reliability and team culture.
Julian Wreford, an engineering team lead at Gearset, highlights the importance of understanding queue performance and how OpenTelemetry can help. Oli Lane, also an Engineering Team Lead at Gearset, focuses on platform engineering and observability, emphasizing the need to move beyond guesswork and towards pinpointing exact bottlenecks in distributed asynchronous systems.
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