MCMC finds 23 internet quality breaches in Muar, takes action against telcos

The Malaysian Communications and Multimedia Commission (MCMC) has identified 23 breaches of internet service quality standards in the Muar parliamentary constituency, taking action against telecommunications companies. Deputy Communications Minister Teo Nie Ching revealed that the audit, conducted between January and October of this year, found that only 18 out of 34 locations assessed met the Mandatory Standards for Quality of Service (MSQoS).

The MCMC is requiring service providers to submit plans to improve their services, with five cases still under follow-up action. Teo also addressed concerns about limited connectivity in parts of Muar, despite national coverage figures, emphasizing that high coverage rates do not guarantee quality of service. She highlighted that internet service quality can be influenced by factors such as network congestion, infrastructure disruptions, and local geographical conditions.

Efforts to improve connectivity include the completion of new telecommunications towers in various areas, with more planned under the JENDELA initiative.

Brief written by urgent.news from Malay Mail's own syndicated text. Machine-written — may contain errors; check the original before relying on it.