How govt is addressing complaints of data bundles depleting before expiry date
The Communications Authority of Kenya (CA) has revealed how it is resolving complaints from mobile subscribers whose internet bundles run out before their advertised expiry dates, with affected consumers receiving refunds, credit adjustments and restoration of disconnected services following investigations. The regulator received 44 complaints relating to billing and charging of data services…
We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.
