Clean Indore, Dirty Trains? Railway Hygiene Under Scanner As CAG Flags 229% Rise In Complaints, Consumer Commissions Award ₹45,000 Compensation
Indore (Madhya Pradesh): Cockroaches, unclean washrooms and leaking coach ceilings turned a train journey into a consumer dispute, prompting an Indore commission to direct Western Railway’s Ratlam Division to pay passengers Rs 10,000 for deficiency in service. The case echoes concerns in a Comptroller and Auditor General of India (CAG) performance audit, which flagged rising coach-hygiene…
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