Apple pulls the plug on its Support Community forums after 28 years

Apple is shutting down its official support forums after nearly three decades of operation. The site will cease to exist on November 20, 2026, and will no longer accept new posts or allow users to respond to existing threads. The decision to close the forums came abruptly with no prior notice or explanation from Apple. For many users, the forums were a valuable resource for finding answers to problems with Apple devices such as iPhones and Macs.

Knowledgeable customers and Apple representatives frequently contributed to the forums, offering helpful advice and guidance. However, some users were disappointed by the sudden closure, expressing disappointment on platforms like Reddit. While others didn't mind the forum going away, noting issues with its reliability and the quality of responses received.

The official Apple Support Community has existed since 1998 under various names, and it will be missed by many for its vast repository of tech support knowledge accumulated over 28 years.