AI lifts PwC Africa revenue 3.4pc to Sh70.5bn as firm expands technology investment

Nairobi, Kenya – PwC Africa experienced a 3.4 percent rise in revenue to US$546 million (Sh70.5 billion) for the financial year concluding June 2026, as the firm intensified its focus on artificial intelligence and broadened its professional services across the continent. Despite economic hurdles, the professional services organization accelerated AI integration across its 13-country network, driven by businesses' growing demand for technology solutions to enhance efficiency and competitiveness.

More than 7,000 employees underwent AI training during the period, with roughly 70 percent gaining access to Microsoft’s 365 Copilot platform. The company also authorized over 10 secured AI tools for enterprise use, integrating the technology into various divisions, including assurance, advisory, tax, and legal services. Dion Shango, PwC Africa Territory Senior Partner, noted that evolving business models and the burgeoning application of data and AI are transforming how companies generate and distribute value.

"Across Africa, the way value is being created is changing. Data and AI are expanding access to insights and capabilities, altering how and where value is generated and flows," Shango explained. In East Africa, the firm reported that heightened regional connectivity, private-sector investment, and infrastructure development were bolstering demand for professional services beyond individual national markets.

The region is also witnessing increasing demand for expertise in emerging technologies as businesses adjust their operations and respond to shifting competitive pressures. With over 385 partners and approximately 10,000 professionals operating in more than 31 offices across 13 African countries, PwC Africa's annual review highlighted that women constituted 55 percent of its workforce, while greenhouse gas emissions decreased by 49 percent.

The company emphasized that governance, ethics, quality, and risk management remained pivotal in sustaining growth and preserving stakeholder confidence. PwC Africa announced that Michal Kotzé will assume the role of Africa Territory Senior Partner, effective July 1, 2027, succeeding Shango, whose eight-year maximum term concludes on June 30, 2027.

Kotzé's election followed a governance process involving partner nominations, vetting, and a territory-wide partner vote. The leadership change occurs as the firm seeks to bolster its regional and global capabilities while responding to the rising demand for technology, risk management, and business advisory services across African markets.