triPica bags €12.4M to break billing barriers in Europe's energy transition

Paris-based software company triPica has secured €12.4 million in investment from TiLT Capital Partners, an energy transition investment platform of the Siparex Group. Founded in 2016, triPica develops a cloud-native CRM and billing platform to help energy suppliers and telecom operators manage customer relationships, subscriptions, billing, payments, and customer service.

As the energy transition progresses, energy suppliers are introducing diverse products and services, including dynamic tariffs, solar self-consumption, electric vehicle charging, and demand flexibility programs. However, many continue to rely on legacy customer management and billing systems designed for simpler pricing structures, making it difficult to introduce new offerings.

Telecom operators also face similar challenges when developing digital brands, bundled services, and usage-based plans. triPica aims to address these limitations by bringing customer management and billing processes together in a single cloud platform, enabling operators to introduce new products and pricing models in weeks rather than months.

The new investment will support triPica's expansion in the European energy market, particularly in Germany and Italy, alongside its existing operations in France, with plans to enter additional European countries. The company will also continue developing its telecom business across Europe, the Americas, and Asia, while integrating AI into billing and customer service operations to improve efficiency and reliability.

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