SPH Media hit by cyberattacks; no payment card details or financial information compromised
The media company said on Nov 10 that it had identified cyberattacks on five of its systems.
On November 10, Singapore-based media company SPH Media disclosed that it had fallen victim to cyberattacks affecting nine percent of its database. The compromised data primarily consisted of email addresses, names, mailing addresses, and phone numbers; no payment card details, financial or banking information, or customer accounts were breached. The media organization acknowledged five separate system intrusions, with the first reported on November 4 and the most recent on November 8.
According to a statement by SPH Media, the cyberattacks may have been facilitated by AI-enabled attacks, based on initial investigations. The company attributed the breaches to a mix of software bugs and system configuration issues. In response to the incidents, SPH Media swiftly secured the affected systems, enlisted external cybersecurity experts to investigate and contain the breaches, and reported the incident to relevant authorities, including the Personal Data Protection Commission, Cyber Security Agency of Singapore, and the Infocomm Media Development Authority. A police report was filed as well.
SPH Media emphasized its commitment to the security and confidentiality of customer information and urged customers to stay vigilant and cautious about suspicious emails, messages, and calls, especially those requesting personal details, passwords, or payments. The company also advised against clicking on dubious links or attachments.
Following the cyberattacks, SPH Media patched software vulnerabilities, updated system configurations, reinforced perimeter defenses to prevent further probing and exploitation by attackers, and heightened monitoring efforts. No corporate customers' information was impacted by the breaches; however, some employees' email addresses were compromised. Affected employees were informed to remain cautious and vigilant. The company reiterated its dedication to protecting its systems and the information it holds.
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