Qantas to outsource 850 local jobs with most roles moving to India
Qantas will outsource 850 local corporate jobs to consulting giant Accenture with most roles moving to India as the airline fast-tracks AI investment. In an internal email to staff on Tuesday, the Australian company’s CEO Vanessa Hudson said “this is hard news for some and I’m sorry for the uncertainty it brings”. The job cuts […]
Qantas has announced plans to outsource 850 local corporate jobs to consulting firm Accenture, with the majority of roles moving to India. CEO Vanessa Hudson expressed regret for the uncertainty this news brings to staff, stating it is "hard news for some". The job cuts are set to begin in mid-2027, targeting finance, procurement, people and marketing departments, with the majority of the transfers to teams in India and a few in Australia.
The airline aims to modernize its IT systems by leveraging AI investment and upgrading its back-end systems, which consist of over 1,000 legacy applications designed for a different era. Despite the cuts, Qantas retains a workforce of around 28,000 in Australia and 4,000 globally. Thousands of employees already utilize AI in their daily tasks. The company has been in discussions with unions and staff regarding these plans.
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