Qantas is cutting about 850 jobs in an AI-driven deal with Accenture
Qantas expects the first wave of changes by mid-2027, with some corporate work moving to Accenture teams in India
Australian airline Qantas announced plans to cut 850 jobs in 2027 as it restructures corporate operations and shifts work to India. The largest airline in the country signed an agreement with consulting firm Accenture to overhaul its back-end systems, with unspecified roles to be taken over by teams based in India. Qantas CEO Vanessa Hudson stated that the decision was not a reflection of employees' contributions or commitment.
The airline expects the job cuts to begin in mid-2027. Hudson emphasized that artificial intelligence is set to fundamentally reshape the airline industry globally, with unprecedented and unprecedented change unlike anything businesses have seen in generations. Leading organizations worldwide are rapidly adopting technology and AI to transform their operations, and Qantas cannot afford to stand still.
The airline also announced plans for the largest fleet renewal programme in its history, adding 17 new aircraft during the past financial year and expecting up to 31 more to arrive in the coming year. Qantas Group's investment will allow the company to begin retiring its double-decker Airbus A380 fleet from 2028.
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