Commercial Bank named Best Retail Bank, Qatar 2026

Commercial Bank has been recognized as the Best Retail Bank in Qatar for 2026 by The Digital Banker, at the Global Retail Banking Innovation Awards. Executive General Manager and Head of Retail Banking, Shahnawaz Rashid, accepted the award in Singapore. The awards celebrate institutions that demonstrate clear strategy, effective execution, and measurable impact in advancing retail banking. This year's program highlighted the importance of innovation at scale and its practical results.

Commercial Bank's success is attributed to its Integrated Digital Retail Banking Ecosystem, featuring proprietary, in-house-built solutions that connect various stages of the customer journey using shared data, authentication, and personalization. Many of these capabilities are pioneering in the region or market, reflecting the bank's dedication to creating connected solutions that cater to customers' daily banking needs.

Stephen Moss, the Group Chief Executive Officer of Commercial Bank, expressed pride in receiving this recognition, which underlines the bank's commitment to providing exceptional value and experiences for customers. He emphasized that trust is built through consistency, innovation, and a deep understanding of customers' evolving needs.

The award serves as a reminder that excellence is an ongoing journey, and Commercial Bank remains focused on continuous innovation, relationship enhancement, and sustainable value creation for customers, shareholders, and communities.

Looking ahead, Commercial Bank plans to enhance its retail banking offering through 2027, with anticipated improvements such as fully digital onboarding, digital document signing, and increasingly personalized customer experiences.