Australia’s Qantas to axe 850 jobs in offshoring deal with Accenture
The airline said the move was in response to rapid changes in the industry due to AI.
On November 10, Qantas announced plans to cut 850 jobs in Australia and outsource corporate functions to consulting firm Accenture. This move aims to adapt to the increased use of artificial intelligence in the airline industry. The first round of job cuts will target finance, procurement, human resources, and marketing staff. Some roles will be shifted to Accenture teams, primarily based in India.
Qantas CEO Vanessa Hudson revealed that the cuts will be implemented over the next few years, with the initial phase occurring by mid-2027. She expressed regret for the uncertainty this news brings to some employees. The cuts affect approximately 3% of Qantas' Australian workforce of 28,000. The airline's CEO highlighted the rapid pace of technological change, stating, "The scale and speed of change in technology and AI is something none of us has seen in our lifetime."
The partnership with Accenture will help Qantas "redesign and simplify parts of how our corporate functions work and reduce duplication," according to Hudson.
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