Smart engineering center at Prophet’s Mosque boosts operations, response times
The smart engineering center at the Prophet’s Mosque is enhancing operational efficiency and service quality through digital solutions and continuous monitoring.
The Prophet’s Mosque has introduced a smart engineering center to enhance operational efficiency and service quality. This digital solution employs continuous monitoring and real-time data analysis to manage an integrated system of engineering assets, systems, and services. The General Authority for the Care of the Two Holy Mosques revealed that the center serves as a comprehensive digital operations platform, tracking performance via interactive screens linked to multiple data sources.
This upgrade enables faster issue resolution and improved service quality for worshippers and visitors.
The center incorporates representatives from relevant departments and agencies and utilizes over five advanced technological systems. It operates round the clock in four shifts to maintain business continuity and ensure prompt responses to operational issues. The authority reported that the center monitors 31 assets within the mosque and documented more than 4,500 operational observations over the past six months. All these observations were addressed and resolved following approved procedures.
The smart engineering center represents ongoing efforts to improve monitoring and operational methods, leverage data and modern technologies, foster integration among relevant entities, and sustain high-quality services for visitors to the Prophet’s Mosque.
Written by urgent.news from Ajel English's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
