National Hajj Innovation Award launched to boost creative solutions for pilgrims

Saudi Arabia has unveiled the National Hajj Innovation Award as part of the sixth Hajj Conference and Exhibition, with the aim of fostering creative solutions to improve pilgrims' experiences. The award, a collaboration between the Pilgrim Experience Program, the Ministry of Hajj and Umrah, and the Research, Development and Innovation Authority, focuses on three categories: Mission Creativity in Pilgrim Care, Operational Excellence in Organizations, and Governmental and Operational Excellence.

These categories cover five key areas of the pilgrimage journey, including transportation, accommodation, catering, essential services, and enriching experiences. The award emphasizes practical, scalable solutions that have already proven successful, with the goal of integrating these innovations into the Hajj ecosystem to enhance the overall pilgrimage experience and align with Saudi Vision 2030's objectives.

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