Bank Rakyat Website Disruption Linked To Third-Party Provider; Fahmi Assures Online Banking Is Safe

Bank Rakyat's corporate website experienced a brief disruption, which was caused by a technical glitch with a third-party service provider. The issue was confined to its corporate website and did not impact the bank's core systems or regular operations, and customers' personal data, banking details, and savings were safeguarded. During the restoration process, customers were able to continue their transactions via alternative platforms such as the iRakyat website, mobile app (BRICK, QR2E, i-bizRAKYAT).

Malaysia's Communications Minister, Datuk Seri Fahmi Fadzil, reiterated that the nation's banking and financial sectors are functioning securely, and detected cyberattacks have not resulted in data breaches or disruptions to online banking services. In response to the Bank Rakyat incident, Fahmi clarified that the attack was a web defacement of a third-party-managed website.

The bank promptly blocked access to the compromised server and redirected visitors to their own iRakyat website, which is fully controlled by the institution.

The National Security Council's Cyber Threat Level remains at a medium, with the National Cyber Security Agency monitoring the situation. Bank Negara Malaysia is taking precautionary measures, including continuous monitoring of critical infrastructure. The NACSA advises the public to rely on official government sources, BNM, and their financial institutions for accurate information, instead of spreading unverified claims on social media.