K'taka postmaster runs away with deposit, dept pays
A senior citizen deposited Rs 1 lakh and Rs 500 in November 2023 to open accounts at a post office in Kodikoppa, Karnataka. She received two cash receipts but never got the necessary certificates or passbooks. The Gadag District Consumer Disputes Redressal Commission ruled that the post office must refund the money plus 6% interest, pay Rs 10,000 for mental distress and Rs 5,000 for legal fees.
The post office denied the deposits, saying customers need a special receipt, but the commission noted the Branch Postmaster's signature and seal on the receipts. The commission ruled in Lalitha's favor, ordering payment within eight weeks.
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