Reliable connectivity vital to business operational efficiency: PTCL CEO

Faisalabad's Chief Executive Officer of PTCL, Nadeem Khan, has reiterated the company's dedication to providing dependable connectivity, emphasizing its critical role in maintaining business continuity and operational efficiency. Khan stated that PTCL is concentrating on elevating service standards and updating its infrastructure to cater to the changing requirements of businesses, particularly in the key industrial zones of Faisalabad.

At the Pakistan Textile Exporters Association's meeting on Thursday, Khan announced that PTCL is synchronizing its network modernization program with the operational requirements of the export industry, with Faisalabad at its core. He detailed a strategy to substitute the outdated copper network with fiber-optic systems in major industrial zones, supplying high-speed, low-latency connectivity for export-focused enterprises, including enterprise resource planning systems, international video conferences, and cloud-based supply chain management.

Khan highlighted that textile exporters are driving forces behind Pakistan's economy, and their digital infrastructure must match their manufacturing prowess. PTCL is investing in fiberization and network redundancy to furnish the speed and reliability industrial clusters need to compete globally. He also mentioned plans to bolster network redundancy and backup power systems at local exchanges serving industrial corridors, aiming to diminish the impact of power outages and technical glitches.

Khan outlined efforts to reduce fault-resolution times and establish dedicated enterprise support teams for industrial zones. Addressing the gathering, PTEA Chairman Rehan Naseem Bharara provided a summary of the connectivity hurdles confronting member industries. He underscored the necessity for scalable bandwidth solutions as textile manufacturing becomes progressively digitized, from automated looms and digital printing to e-commerce fulfillment.

Bharara stressed that dependable telecommunications infrastructure is vital for fulfilling international buyers' expectations and ensuring the punctual dispatch of export orders. He pledged PTEA's support in bridging the gap between PTCL and industrial estates to facilitate the execution of suggested upgrades. Additionally, he proposed setting up a joint working mechanism to oversee infrastructure improvements and service standards in industrial areas, specifically in the FIEDMC.

Furthermore, Bharara recommended conducting technical assessments of the targeted industrial clusters in the forthcoming weeks to expedite fiber deployment and service-quality improvements.