Kenya Power outlines steps for recovering tokens purchased for the wrong meter
Kenya Power has outlined the steps customers can follow to recover money used to purchase electricity tokens for the wrong meter number, including cases where the tokens have already been generated. In a response shared through its official customer care channel, the power utility confirmed that customers can request a reversal by completing a Prepaid […]
We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.
