Islamabad and Rawalpindi: PTA conducts comprehensive field survey at key locations
ISLAMABAD: The Pakistan Telecommuni-cation Authority (PTA) conducted a comprehensive Quality of Experience (QoE) and Quality of Service (QoS) field survey at key locations across Islamabad and Rawalpindi to evaluate the performance, reliability and quality of telecommunication services being provided to consumers. The exercise was led by Chairman PTA, Major General Hafeez Ur Rehman (Retd), HI(M),…
The Pakistan Telecommunication Authority (PTA) recently carried out an extensive field survey in Islamabad and Rawalpindi. The survey aimed to assess the performance, reliability, and quality of telecommunication services for consumers. PTA Chairman Major General Hafeez Ur Rehman (Retd) and other key members participated in the effort.
The survey teams conducted assessments in key areas like New Islamabad International Airport, T-Chowk, and major roads, including Constitution Avenue, Club Road, Murree Road, Rawal Road, and regions near the Old Airport. During the survey, teams and media representatives made real-time data usage calls and live usage tests in various areas to gauge network performance and the actual consumer experience.
The preliminary results showed exceptional service quality, indicating the robustness of telecom services in the surveyed areas. The survey sought to assess mobile network performance, service availability, and consumer experience, while pinpointing potential service gaps and improvement areas. PTA is dedicated to reinforcing regulatory oversight via routine field monitoring, data-driven assessments, and close collaboration with telecom operators to ensure ongoing enhancement in service quality and dependable connectivity for consumers.
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