Govt reviewing e-hailing platforms’ 20pc commission cap, says Transport Ministry as 170,944 drivers opt into new fee
KUALA LUMPUR, Nov 6 — The government is reviewing the commission cap for e-hailing platforms following calls by dr...
The Malaysian government is reviewing the 20% commission cap for e-hailing platforms, in response to calls from drivers to reduce the rate. This comes after Transport Minister Jimmy Puah Wee Tse asked the ministry about efforts to lower the Grab platform's commission rate, which currently stands at 20% for daily trips but maintains a cap of 20% for weekly or monthly averages.
Grab has proposed a new fee structure called the Grab Service Fee (GSF) which uses flexible commission rates for daily trips, but maintains a 20% cap for the weekly or monthly average, taking into account factors like distance, location, travel time and real-time movement. As of May 31, 2026, 170,944 driver-partners had opted into the new structure, with an average GSF of 18% and an effective GSF of 15%.
The transit-per-minute income of driver-partners who joined the new structure has increased by over 6% since the POC began. The ministry will study the commission cap in depth in a review that will also consider ongoing studies on gig worker compensation by the Ministry of Transport and Human Resources Ministry.
Written by urgent.news from Malay Mail's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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