David Jones no longer accepting gift cards or refunds

Three David Jones stores in Perth are set to close after the retailer entered receivership, according to investment analysis firm MST Marquee. The Westfield Carousel, Garden City and Karrinyup DJ stores are among those likely to shut. The fate of the CBD flagship store is uncertain, with landlord Starhill Global REIT flagging a reduced footprint for DJ in the Hay Street Mall building or an entirely new tenant.

Starhill Global confirmed the Perth store was $1.48 million behind in rent. Lord Mayor Bruce Reynolds expressed concern about the uncertainty and lack of clarity for those facing the Christmas season without knowing what lies ahead. Former employee John Flood noted the sadness of not knowing what the future holds for the beloved retail chain.

Starhill Global said it was considering a replacement tenant or multiple tenants for the affected store, reducing David Jones' floor area. The City of Perth Lord Mayor acknowledged the challenging short-term situation for the retail sector, with many empty shopfronts in the city. He remained hopeful that notable empty spaces like St Martin's Arcade would be reimagined, such as a five-star hotel and new retail.

The Chamber of Commerce and Industry emphasized the importance of big retailers in attracting foot traffic, benefiting smaller businesses. Former employee John Flood expressed sadness for the affected staff, recalling fond memories from his early days working at David Jones. Retailers and experts debated the reasons behind David Jones' struggles, with some attributing it to an outdated business model and restrictive trading hours.

Lord Mayor Reynolds called for a national urgent conversation on the future of retail, acknowledging the challenges faced by the industry in the current climate.