Bank Islam Acknowledges BIMB Mobile Version 2.10.1 Issues On Android 17; Advises Users Not To Update

Bank Islam has recognized a compatibility issue with version 2.10.1 of its BIMB Mobile banking app on devices using Android 17. The bank is urging users who have not yet updated the app to refrain from installing the latest version at this time. An investigation is being conducted to determine the cause of the problem and plan the necessary fixes, though there is currently no set date for resolution.

Customers who have already upgraded to version 2.10.1 and are facing difficulties are advised to uninstall and reinstall the BIMB Mobile application, enabling them to access their banking services again. Previously, Bank Islam had suggested using BIMB Web as a temporary solution for those with the problematic version. The bank has since detailed the steps for reinstating the app through its latest announcement, expressing regret for any inconvenience caused.

Malaysian Reserve reports that Android 17 users are currently advised to postpone updating BIMB Mobile to version 2.10.1 until Bank Islam confirms the compatibility issue has been resolved. The bank promises to provide further updates as they become available.