Sharjah fire victims to get free damage certificates without applying
Sharjah: Families affected by house fires in Sharjah will no longer need to apply for official damage certificates or visit government offices, with the Sharjah Civil Defence Authority launching a free digital service that automatically delivers the documents as soon as firefighting operations are completed. Under the new initiative, the damage assessment certificate is issued proactively and…
Families who lost homes to fires in Sharjah will no longer need to apply for certificates confirming the damage, as the Civil Defence Authority has introduced a free digital service. The system automatically sends the damage assessment certificate to residents via SMS and email once firefighting operations are finished. No applications, paperwork or in-person visits are required.
The certificate includes the person's details, the damaged home's address and a detailed list of losses. The initiative aims to reduce the administrative burden on fire-affected families, allowing them to focus on their immediate needs. Major General Yousef Obaid bin Harmoul Al Shamsi, Director-General of the Sharjah Civil Defence Authority, highlighted the service's alignment with the authority's commitment to supporting the community during difficult times.
The initiative is part of broader efforts to improve the customer experience by providing services that consider individual circumstances, save time and strengthen trust in government institutions. The certificate is free and can be received directly through SMS and email anywhere in the world, eliminating the need for residents to visit Civil Defence offices or other government departments.
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