Safaricom reveals SMS use drops 22.9% as customers shift to internet messaging
Safaricom has recorded a 22.9 per cent decline in the average number of text messages sent by each customer, as more subscribers turn to internet-based platforms to communicate. The telecommunications company’s half-year financial results, released on Thursday, November 5, 2026, show that messages per subscriber dropped to 98.94 during the six months ended September 30, […]
We haven't written up this one. People Daily Kenya has the full story — the link below goes straight to it.
