Mercedes-Benz Korea Ordered to Pay 4 Million Won to Each of 142 EV Owners Over Battery Disclosure
Mercedes-Benz Korea has been ordered to compensate 142 electric vehicle owners after failing to properly disclose the manufacturer of battery cells installed in certain EQE and EQS models, according to a decision by the Consumer Dispute Mediation Committee under the Korea Consumer Agency.The committee said on Nov. 4 that it had decided Mercedes-Benz Korea should pay 4 million won ($2,700) to each…
Mercedes-Benz Korea has been ordered to pay 4 million won to each of 142 electric vehicle owners over the disclosure of battery manufacturers in their EQE and EQS models. The Consumer Dispute Mediation Committee under the Korea Consumer Agency ruled that the company failed to properly inform consumers about the use of Farasis Energy batteries instead of the advertised CATL batteries.
The compensation totalled 568 million won, and the decision came after the committee determined that the omission of information compromised consumers' ability to make informed purchasing decisions. This ruling follows a previous regulatory fine imposed on Mercedes-Benz Korea for the same issue in March.
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