KRA invites Kenyan business owners to become tax service agents in new Ushuru Mashinani programme

The Kenya Revenue Authority (KRA) has issued an invitation to Kenyan business owners to participate in the Ushuru Mashinani programme. This initiative aims to bring essential tax services directly to communities by transforming businesses into authorised tax service partners. The programme, launched on March 26, 2026, seeks to enhance convenience and accessibility of tax services across the nation.

Business owners who apply and are accepted will serve as local tax service points, assisting residents with various tax-related tasks without the need to travel to KRA offices. Approved partners will provide digital support to taxpayers, helping them navigate online systems and access services such as KRA PIN registration, filing of nil returns, and applications for Tax Compliance Certificates.

KRA emphasizes that this initiative is designed to expand taxpayer support through ICT-enabled partners, improve convenience, and increase access to tax education and assistance. The programme targets businesses with suitable digital facilities, offering them an opportunity to expand their services while contributing to the authority's broader efforts to improve taxpayer service delivery and increase voluntary compliance. Prospective partners are encouraged to apply through KRA's official Ushuru Mashinani portal.