Younger Consumers Make Providers Pay for Bad Billing
A monthly bill shouldn’t come with homework. Yet paying for everyday services can mean wrestling with a login, hunting for a payment option or calling someone for help. PYMNTS Intelligence, in collaboration with Paymentus, explores these challenges in “The Service Commerce Performance Gap: The Generational Playbook.” The report draws on surveys of 2,566 U.S. consumers […] The post Younger…
We haven't written up this one. PYMNTS has the full story — the link below goes straight to it.
