노동부 공무원들이 개발한 ‘노동 AI’ 들어보셨나요?

The Ministry of Employment and Labor has developed its own AI technology known as "Daurei GPT." This AI tool, named after the famous generative AI, helps labor inspectors in their work and assists citizens in their daily tasks. This AI tool was first introduced to the public at the Government Complex in Sejong City on the 2nd. Kim Dong-hyun, the Chief of the AI Policy Planning Team at the Ministry of Employment and Labor, presented the AI tool as a unique solution created to apply the data the ministry has accumulated in the field.

The AI was initially developed to address the issue of unpaid wages, which had become a significant burden on local labor inspectors in 2023. The AI tool, called "Smart Labor Inspector Support System," was selected for the "Super Large AI Service Development Support Project" by the Ministry of Science and ICT. The AI tool consists of two parts: one for use within the ministry, Daurei GPT, and another for the general public, the "AI Labor Law Consultation" service (nuriak.ai.moel.go.kr).

The AI tool helps labor inspectors by drafting investigation reports, summarizing audio recordings, and providing relevant case law and question-answer pairs. The AI tool, which has been in service since September last year, has already handled 185,309 inquiries in the first nine months of this year. The AI tool, developed in collaboration with the Korean Federation of Labor Unions, aims to provide assistance for everyday labor-related concerns, such as retirement benefits and paid time off, and connect users with labor inspectors if necessary.

The AI tool is designed to handle routine inquiries throughout the day and be accessible even late at night.