Tow Away Zone: Torrevieja Unveils €5.6m Vehicle Removal Contract

The municipality of Torrevieja has initiated a €5.6 million contract for a five-year vehicle towing and impoundment service, aiming to provide 24/7 operations and enhanced response times during peak holiday seasons. The €5,616,309 contract, including VAT, will cover vehicle removal, transportation, storage, and custody within the municipality.

The service is set to commence on January 18, 2027, pending tender completion and the expiration of the current contract. Interested companies have until November 30 to submit their bids. The successful bidder must provide at least five tow trucks, a motorcycle trailer, a service manager, and a minimum of 16 qualified drivers. Operations must commence 24/7, under the supervision of local police and municipal traffic officers, with a maximum response time of ten minutes from receiving a police request.

During normal weekdays, three tow trucks will operate during morning and afternoon shifts, with two working overnight. During weekends, public holidays, and the summer and Easter periods, staffing will increase to five tow trucks on weekdays. The contractor will manage the municipal vehicle pound on Avenida de los Nenúfares, with real-time police monitoring of towing operations.

Each operation must be documented with at least three digital photographs. The contract also includes the installation and removal of temporary barriers, traffic signs, and safety equipment for municipal events and emergencies. The five-year agreement cannot be extended beyond its original term, with the municipality aiming to enhance traffic management, improve emergency response, and ensure year-round vehicle recovery services.