BYD Owners Struggle with Sparse Repair Network, Screaming in Frustration
Although sales of imported electric vehicles are surging enough to surpass domestic ones, the maintenance network is failing to keep up. BYD, which increased its sales sevenfold in one year, has only five centers capable of accident repairs. It is pointed out that the number of repair refugees who a
BYD electric vehicle owners are facing frustration due to a lack of repair network. Despite a surge in sales, there are only five centers capable of accident repairs. The Korea Insurance Development Institute reported an average repair period of 9.8 days for 373 BYD passenger car damage accidents in the first half of the year. This results in an average rental period of 9.4 days, double the time for domestic electric passenger cars.
The slow increase in repair hubs is due to dealership companies handling both sales and after-sales service, with training mechanics also their responsibility. This contrasts with Hyundai and Kia, which have significantly more service centers and train employees before launching new cars. The long repair times and high labor costs are causing concerns among BYD owners.
The property damage loss ratio for BYD electric passenger cars was 168.4% in the first half of the year, the highest among electric passenger car brands. This means insurance premiums may rise as the loss ratio continues on this trajectory.
Written by urgent.news from BusinessKorea's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
