Amdocs Q4 FY2026 slides: AI strategy advances, but T-Mobile hits 2027

Amdocs Limited (NASDAQ:DOX) reported its Q4 fiscal results and full-year 2026 financial performance on November 3, 2026, meeting expectations while introducing a strategic shift towards agentic artificial intelligence. Shares dropped 42.65% in after-hours trading to $35.80 following the revelation of a significant dispute with T-Mobile.

Revenue for Q4 was $1.194 billion, up 3.8% year-over-year, and non-GAAP earnings per share were $1.98, aligning with Wall Street expectations. Investors, however, were more focused on the company's guidance for fiscal 2027, which projected revenue to decline between 14.3% and 17.9%, primarily due to an isolated issue with T-Mobile, its largest customer.

Despite the market reaction, the company exhibited solid execution across most operational metrics, maintaining steady profitability and a 21.6% non-GAAP operating margin. Amdocs also announced its expansion into the insurance industry by acquiring EIS, a global insurance technology provider, for $340 million, positioning itself as a leader in agentic AI for telecommunications operators.