About 46,000 SIA booking records accessed in data breach involving travel tech company Amadeus
Customers’ names, booking references and travel details were among the data exposed, but SIA said its own IT systems were not breached.
Singapore Airlines (SIA) experienced a data breach affecting 46,000 booking records provided by its reservation-technology provider, Amadeus. The unauthorized access did not expose bank account or credit card information, but did obtain customers' names, booking reference numbers, travel itineraries, and booking classes. For approximately 620 records, additional personal data, including email addresses, phone numbers, travel document details and KrisFlyer membership numbers, may have been compromised.
SIA assured that no bookings were modified, and the incident is confined to Amadeus' platform. The airline is proactively contacting affected customers to change their booking reference numbers. SIA has reported the matter to relevant authorities and expressed sincere apologies for any inconvenience caused, emphasizing the importance of protecting customers' personal data in light of this breach.
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