Singapore police to use single caller ID 6000 0999 from November 2 to fight scams

Singapore's police will be the first government agency to adopt a single caller ID, 6000 0999, starting November 2, as part of efforts to combat government official impersonation scams. This joint initiative between the Ministry of Digital Development and Information, Infocomm Media Development Authority of Singapore, Open Government Products, and the police aims to help the public identify legitimate government calls and protect against fraud.

The police will be the first to use the single caller ID, which will be followed by an SMS from the "gov.sg" sender identity, providing further assistance instructions. However, members of the public cannot use this number for incoming calls or through messaging applications like WhatsApp or Telegram. Should further assistance be required, the public can contact the police via their feedback portal or hotline at 1800-358-0000.

While total scam and cybercrime cases decreased in 2024, GOIS cases more than doubled, and the financial losses due to these scams increased by 60.5%, with an average loss of over S$72,000 per case. Most victims are aged 65 and above. The police urge the public to never transfer valuables or credentials to government officials and to contact the 24/7 ScamShield helpline if in doubt.