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Your Employees’ Unofficial Shortcuts Aren’t the Problem. Your Official Process Is

Unofficial employee shortcuts expose broken systems. A hack ledger can show leaders which cumbersome processes deserve to be redesigned or scrapped.

Your Employees’ Unofficial Shortcuts Aren’t the Problem. Your Official Process Is

We haven't written up this one. Inc. has the full story — the link below goes straight to it.

Read the original at inc.com →

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