Sports car booking cancelled, dealer ‘refuses’ refund, Goa man wins Rs 6.30 lakh payout
In September 2021, a 45-year-old Goan man booked a sports car through a dealer but later canceled the booking due to difficulty in obtaining the full loan amount he needed. The dealer allegedly refused to refund the entire booking amount of Rs 6.14 lakh, citing its non-refundable policy. However, a consumer commission found that the dealer had violated consumer rights by not disclosing the policy before accepting the payment.
The commission ruled that the dealer must refund the entire booking amount of Rs 6.15 lakh, along with Rs 15,000 in costs to the man.
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