Malaysia wants to move away from Waze. Will drivers make the switch?

Malaysia has banned civil servants from using the popular navigation app Waze, citing data security concerns and Israeli data laws. The app is still widely used by motorists, including e-hailing drivers, for its accurate estimated travel times, toll cost information, and ability to provide alternative routes during heavy traffic.

Despite the ban, many drivers find it difficult to switch to local alternatives like TuJu, which was developed by the Malaysian Highway Authority, due to missing destinations and inaccurate directions. Waze has denied allegations of collecting sensitive government information or exploiting users' personal data. The government's directive and Prime Minister Anwar Ibrahim's appeal have sparked debate about principles versus practicality and the availability of functional homegrown alternatives.

Malaysian Highway Authority chairperson Hasni Mohammad stated that TuJu focuses on tolled highways, but a cybersecurity expert noted that privacy risks are not unique to Waze, as many navigation apps have data privacy concerns.